RenewDataBuilds Upon Quality Reputation with Addition of Veteran Business Process Improvement Expert
Renowned "Six Sigma" Business Process Improvement (BPI) Program is Cornerstone of Quality and Client Satisfaction Initiative
AUSTIN, TX - December 19, 2007 - As the e-discovery market continues to grow at a rapid rate, quality issues are often cited as problems that must be addressed across the industry. Given the sensitive and urgent nature of the e-discovery process, it is particularly critical that work product is accurate, complete and delivered on time, as any deviation from such can cause organizations to be sanctioned or fined. RenewData has earned a reputation as a high quality vendor providing reliable results to its clients. To build upon and extend this reputation, RenewData is today announcing the addition of business process improvement expert, Michael Enyart, to its management team as Senior Director of Business Process Quality.
Enyart, as a consultant to RenewData, has been instrumental in the implementation of the "Six Sigma" Business Process Improvement (BPI) Program in May of this year and, as an employee, will lead RenewData's effort to expand and embed the BPI program throughout the entire organization. The BPI program is a well known, quality initiative designed to continually analyze and update the core business processes that directly impact quality and client satisfaction. RenewData conducted its first wave of BPI training for key staff members in June and has successfully driven several significant projects through the new cycle. As a result of having undergone the stringent standards of the BPI Program, these initial projects have resulted in transformational changes, cross-functional communication, and active engagement throughout the organization.
Enyart brings significant experience in accelerating change, jump-starting projects, and deploying sustainable improvements at large organizations. Prior to joining RenewData, Enyart spent nine years as an independent consultant in process improvement and change management to numerous corporate clients such as Dell Corporation, as well as ten years in quality assurance and production management positions in the semiconductor industry. He has delivered Six Sigma training to more than 1400 project leaders around the world and directed numerous process improvement projects in the U.S., South America, Central America, Western and Eastern Europe. His experience also includes implementing and managing ISO 9001 and Malcolm Baldrige programs.
"Mike initially worked with us as a consultant shaping and implementing our program, and because it was such a success, we decided to hire him as a full-time employee engaged across the organization," said Ellery Buchanan, CEO of RenewData. "Bringing Mike onboard is further testament of our commitment to continual quality improvement and focus on all aspects of our business processes. He has a proven track record of successfully driving and implementing many cross-functional process improvements and achieving significant cost savings. We're focused on client satisfaction, and we address the core issues to provide our clients with the highest quality of work product possible throughout the litigation process."
The goal of RenewData's BPI Program is to create efficient business processes throughout the company to provide a benchmark of data quality that will continue to exceed the standard in the e-discovery industry. The BPI approach will allow RenewData to make significant changes in the ways it conducts business, through ongoing process improvements that are driven by client needs and expectations. Additionally, to further drive this initiative, RenewData recently implemented Lombardi's Teamworks® BPM software suite to support its work order tracking system business processes throughout the organization.
About RenewData
RenewData® is a trusted provider of services for the discovery, archiving, and governance of electronically stored information (ESI) to help organizations proactively manage the inherent risks associated with ESI. RenewData leverages unique and scalable technology, superior legal and technical expertise, and a high security facility to deliver defensible, accessible, and manageable data to our clients in a cost-effective and timely manner. RenewData has been ranked a top provider for four consecutive years in the Socha-Gelbmann Electronic Discovery Survey Report and included for three years in Inc. Magazine's list of fastest-growing privately held companies. For more information, visit www.renewdata.com or call 888.811.3789.
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